Harvard ManageMentor

Process Improvement

Leading The Business

49.95 USD

Learning Objectives

Plan a business process improvement.
Analyze a business process.
Redesign a business process.
Implement a redesigned business process.
Continuous monitoring, measurement, and adjustment of a business process.

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Estimated Seat time: 1 hour, 59 minutes

Modality: Self-paced, Asynchronous learning

Assessment: Multiple-choice questions

Languages: English, Spanish, French, Portuguese, and Chinese

Included materials: Harvard Business Publishing Articles, Podcasts, tools, and worksheets

Product Description

Organizations consist of a network of business processes being carried out simultaneously. A thorough understanding of those processes is necessary to optimize them and increase overall productivity. This course provides a general understanding for business process improvement before going into more detail for each step in the process of improving them. Additionally, students receive useful tools and worksheets that will help with implementing their learnings as well as advice from top-notch business experts and leaders.

Lessons

Understand Business Process Improvement

Plan a Process Improvement

Analyze the Process

Redesign the Process

Implement the Process

Continually Improve the Process

Experts contributing to this course

Zeynep Ton
Robert Kaplan
Amy Admondson
Nirmalya Kumar
Eric Ries
Chris DeRose
Thomas Wedell-Wedellsborg
Stacey Barr
Esther Alegria
Srikanth Kommu
Jim Lancaster

Here are some instructions to get going: